# Virtual Accounts

> Virtual Accounts are an optional service provided through Rain and integrated into Fiber.

> Fiber is a financial technology company, not a bank. Banking services are provided by SSB, Member FDIC. Funds deposited at SSB are eligible for FDIC insurance up to $250,000 per depositor, per insured bank, subject to applicable limitations and FDIC rules.

Virtual Accounts give eligible users access to supported fiat payment rails for
moving money into and out of Fiber. Banking services are provided by SSB,
Member FDIC through Fiber’s integration with Rain. Eligible USD deposits are
converted into supported stablecoins and delivered to the user’s Fiber account.
Stablecoins can similarly be converted back into fiat for withdrawal through
supported payment methods.

FDIC insurance applies only to eligible USD deposits held at SSB, Member FDIC.
Once USD is converted into stablecoins, it is no longer a deposit and is not
FDIC insured. Stablecoins and other digital assets are not deposits, are not
FDIC insured, and are not obligations of or guaranteed by SSB.

## How Virtual Accounts Work

After completing identity verification, eligible users may receive fiat payment
details, such as an account number, routing information, or other supported
payment instructions.

These details can be used for two main purposes:

- **Adding funds to Fiber:** Rain receives supported fiat funds, converts them into an eligible stablecoin, and deposits the stablecoins into your Fiber account.
- **Withdrawing from Fiber:** Rain converts supported stablecoins into fiat and sends the resulting funds through an available payment rail to your designated account.

Banking services supporting eligible fiat transfers are provided by SSB,
Member FDIC. Fiber’s integration with Rain supports the fiat-to-stablecoin and
stablecoin-to-fiat conversion process. Fiber handles the supported digital
assets once they are delivered to or sent from your Fiber account.

You do not need to manually convert funds, choose a blockchain network, or
manage the underlying onchain routing.

A Virtual Account provides payment details used to facilitate supported fiat
transfers. It does not create a separate stored-value balance within Fiber.

## Supported Currencies and Payment Methods

Available currencies, payment rails, transfer types, and processing times
depend on factors including:

- Your eligibility
- Your jurisdiction
- The selected currency and payment method
- Available payment providers
- Applicable compliance requirements

Available payment methods will be shown directly in Fiber.

Always follow the exact payment details and instructions provided. Using an
unsupported currency, payment method, or incorrect payment information may
cause a transfer to be delayed, rejected, or returned.

## Receiving and Withdrawing Funds

Depending on availability, Virtual Accounts may support:

- Fiat deposits from an account you own
- Permitted payments from third parties
- Fiat-to-stablecoin deposits
- Stablecoin-to-fiat withdrawals

Supported transfer types may vary based on your eligibility and jurisdiction.
Virtual Account details should only be used for the purposes indicated in Fiber.

## Eligibility and Identity Verification

Virtual Accounts require identity verification and are subject to eligibility
and compliance requirements.

Rain or its service providers may request additional information about your
identity, source of funds, the purpose of a transfer, or the accounts involved.

Additional review may sometimes be required before a transaction can be
completed.

## Processing Times and Transaction Status

Processing times depend on the currency, payment rail, banking hours,
compliance review, and service-provider availability.

Transfers may sometimes be delayed, rejected, returned, or subject to
transaction limits or additional review.

Review all payment details carefully before initiating a transfer and contact
Fiber support if you notice an incorrect or unauthorized transaction.

## Fees and Limits

Fees and transaction limits depend on the available payment method and service
providers.

Rain’s current terms state that Rain does not directly charge users for the
Virtual Account service, although banks or other third parties may charge their
own fees. Applicable fees and limits will be shown in Fiber where relevant.

## Availability

Virtual Accounts are subject to eligibility and availability through Rain.

Supported currencies, payment rails, transfer types, stablecoins, limits, and
other features may vary by jurisdiction and may change over time.

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Fiber is a financial technology company, not a bank. Banking services are provided by SSB, Member FDIC. Funds deposited at SSB are eligible for FDIC insurance up to $250,000 per depositor, per insured bank, subject to applicable limitations and FDIC rules.
